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Terms and Conditions

1. Purpose

This document establishes the pre-contractual information regarding contracts concluded at a distance in the online store, referred to in article 4 of Decree-Law no. 24/2014 of 14 February, and of all subdomains/sub-websites.  All decree laws refer to Portuguese law. The domain is owned by:


Fernando António Pinto da Silva Santos

Rua de Picoutos, 72 1o esq.

Leça da Palmeira

VAT: 114 895 635

Phone Number: 00 351 96 259 13 66 



BOAH NOVA reserves the right to freely modify this pre-contractual information in order to adapt it to the applicable legislation, without the need for any prior notice.


Both the navigation through the website, its subdomains and sub-websites, as well as the purchase of any product from those addresses, presupposes the acceptance of the present information and General Conditions of Use contained in this page.


2. Amendment to these Conditions

BOAH NOVA reserves the right to modify unilaterally and at any time, without prior notice, the presentation and content of the website, its services and the general conditions of use, with the exception of contracts already concluded and under execution. These modifications will serve to improve the website, while improving the services offered to the website user who, if he does not agree with the changes introduced, may terminate the contract.



3. Content information

The website is intended for private use only. Reproduction, transfer, distribution or storage of the contents of the website without prior written permission granted by BOAH NOVA is prohibited for purposes other than strictly personal use.


BOAH NOVA reserves the right to modify at any time the information and commercial offer presented on: products, prices, promotions, commercial conditions and services. 


It is expressly forbidden to introduce links from this site, regardless of the intended purpose, without prior authorization from BOAH NOVA. The use of the domain with abusive purposes, and without prior authorization, may be resorted to by the competent legal means by BOAH NOVA. In the event that you find links on other sites that allow you to access, we inform you that BOAH NOVA has no responsibility either for the origin of the page or for the contents contained therein.


We make every effort to ensure that the information presented here is free from typographical errors and whenever these occur, BOAH NOVA will correct them as soon as possible.


Despite our efforts, some products may be priced incorrectly, so we check prices whenever we process orders. If the product price is lower than the advertised price, we will refund the difference. If the price is higher, we will inform the customer by email and wait for their decision to accept the new offer or cancel the order.


All promotional campaigns have limited stock and are exclusively for online marketing. In case of unavailability of the product and/or out of stock, you will be informed of the partial or total cancellation of your order with the right to a refund of the amount paid.


The photographs presented on the website are merely illustrative. As such, BOAH NOVA recommends that the Customer consult the detailed description of the product in order to obtain complete information about its characteristics.


4. Intellectual and industrial property

All texts, comments, works, illustrations, works and images reproduced or represented on the website are duly protected by the respective copyright, worldwide. Thus, under the terms of the Code of Copyright and Related Rights, its use for private purposes will only be authorized, without prejudice to more restrictive provisions contained in the aforementioned Code. Any total or partial reproduction or representation of the website or all or part of the elements included therein is strictly prohibited.


Company names, brands, as well as any distinctive signs reproduced on the website are protected under the terms of the legal provisions applicable to industrial property. Reproduction or representation of all or part of these distinctive signs is strictly prohibited and must be subject to prior written authorization from the trademark owner.


5. Responsibilities

All products sold on the website are in compliance with Portuguese legislation.


BOAH NOVA declines any responsibility in case of violation of the legislation of the country where the order is delivered. It is the Customer's responsibility to check with the local authorities the conditions for importing or using the products he intends to order.


BOAH NOVA is not responsible for damages resulting from interference, interruptions, computer viruses, malfunctions or disconnections of the operating system that may temporarily impede access, navigation or the provision of services to Users.


6. Obligations of Customers and Users

The Customer and the User must comply with these general conditions and respect them. In particular, undertake to fulfill the following obligations:


1) It is prohibited to introduce, store or disseminate content that is defamatory, obscene, insulting, xenophobic and/or of any other nature that violates the general principles of law and public order through the website;


2) Save, and not disclose, your password to enter the site in order to prevent third parties from accessing your account at


3) Do not use false identities;


4) Provide personal data and the correct addresses so that BOAH NOVA can properly process orders.


BOAH NOVA reserves the right to delete the user account that materializes any of these situations.


The use of this website is subject to the conditions of use pre-defined by BOAH NOVA, as its sole and exclusive owner.


The Customer is responsible for the veracity of the data communicated to BOAH NOVA and undertakes to immediately insert any changes to the same in his BOAH NOVA Registration Account.


BOAH NOVA declines any responsibility for any delay or impossibility of processing the order, namely in the act of delivery, due to error or insufficiency of the data communicated by the Customer.


It is thus expressly prohibited for its users to transmit messages or information that is insulting, misleading, defamatory, obscene or that violates, in any way, the right to privacy or intellectual or industrial property of third parties, as well as the provision of any information that may be harmful to third parties or the owner of the website.



7. Privacy and Data Protection Policy

BOAH NOVA respects the privacy of all users of its website and is committed to protecting the personal information that each user chooses to share. Some sections and/or features of this website can be browsed without recourse to the disclosure of any personal information by the user.


However, when it is necessary to collect personal information to provide services or when each user decides to provide some of their personal data, the use of that information and those data will be carried out in compliance with the applicable legislation on personal data protection - Law 67/98 of October 26, Data Protection Law - in order to ensure the confidentiality and security of personal data provided.


The entity responsible for the collection and processing of personal data is BOAH NOVA.


Within the scope of customer data management, the personal data collected will be transmitted to third parties that are freight transport companies with the sole and exclusive purpose of carrying out and fully executing the services or products purchased by the user, holder of the personal data collected.


The provision of personal data is optional and will always be guaranteed, under the law, the right to access, rectify and cancel any data provided, and that right may be exercised in person or in writing, directly to the address of the registered office, contained in the website homepage.


8. Online Purchase

To make purchases through the website, simply insert all the items you wish to purchase into the virtual shopping basket. You must follow all the purchase steps for it to be completed successfully.


The validation of the purchase order implies that the Customer is aware of and expressly accepts these General Conditions of Contract and Use, available for consultation on the website The data recorded by BOAH NOVA constitute proof of the set of transactions carried out between BOAH NOVA and the Client. It is BOAH NOVA's responsibility to file the electronic document in which the contract is formalized and keep it accessible.


As soon as you complete your purchase, you will receive an automatic email confirming the transaction. If the data is not correct, you can immediately request its alteration, or even the cancellation of the purchase made.


9. Product availability

BOAH NOVA only processes an order placed by a customer after confirmation of the respective payment, so BOAH NOVA cannot guarantee the availability of the items until the said processing begins. The estimated delivery time of our products in stock is 48h to 72h.


BOAH NOVA only ships on weekdays. In this way, neither weekends nor holidays are counted for estimating order delivery.


In any case, estimated delivery dates are merely indicative.


If there is unavailability of any product ordered, BOAH NOVA will contact the customer if the delivery period or price of the item changes and the order will only continue after consent given by the customer.


In case of absolute unavailability of stock of the ordered product, BOAH NOVA will reimburse the amounts paid by the customer, within a maximum period of 30 (thirty) days.


Any delay in the shipment of items, given the estimated dates presented, does not entitle the customer to any compensation.

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